StilletoesPlusKV will accept exchange up to 7 days after delivery of package. Once your item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
Domestic shipping to the continental U.S. is handled by the United States Postal Service or UPS. Expedited, 2-Day, and Overnight orders placed before 11AM (ETZ) will be processed the same day (or the following business day if placed on the weekend or holiday). Most other orders will be processed within 1 to 2 business days. StilletoesPlusKV only ships on business days. Holidays and weekends are not business days. Please visit ups.com to see a complete list of observed holidays. Please note that some packages may require a signature and may not be released if no one is present at the time of delivery. StilletoesPlusKV cannot be responsible for any delays caused by signature requirements or adverse weather conditions.